Internship
URL: www.matrixdirect.com
Matrix International has been offering a wide array of brand management services for more than a decade now. The flagship company of Matrix International is Matrix Direct Communications Pvt. Ltd., was founded in 2001. Matrix Direct offers creative, innovative and effective integrated communication and marketing solutions to some of the best national and international brands.
Position: Data Entry Executive
Job Description:
URL: www.matrixdirect.com
Matrix International has been offering a wide array of brand management services for more than a decade now. The flagship company of Matrix International is Matrix Direct Communications Pvt. Ltd., was founded in 2001. Matrix Direct offers creative, innovative and effective integrated communication and marketing solutions to some of the best national and international brands.
Position: Data Entry Executive
Require: Students pursuing B.Com or Any graduate with basic knowledge of Tally ERP 9 and basic I.T. skills
Data Entry Job Purpose: Maintains
database by entering new and updated account information.
Job Description:
·
Prepare source data for computer entry
by compiling and sorting information; establishing entry priorities.
·
Process accounts source documents by
reviewing data for deficiencies; resolving discrepancies by using standard
procedures or returning incomplete documents to the team leader for resolution.
·
Enter accounts data by inputting
alphabetic and numeric information on keyboard or optical scanner according to
screen format.
·
Knowledge in Tally ERP 9
·
Filling of documents and accounting
files
·
Maintains data entry requirements by
following data program techniques and procedures.
·
Verifies entered customer and account
data by reviewing, sorting, correcting, deleting, or re entering data;
combining data from both systems when account information is incomplete;
purging files to eliminate duplication of data.
·
Upgrade data by inputting new data;
reviewing output.
·
Secure information by completing data
base backups.
·
Maintain operations by following
policies and procedures; reporting needed changes.
·
Protect operations by keeping
information confidential.
Position: Customer
Care Executive
Require: From all departments any body interested
Skills:-
·
Excellent communication
skills
·
Must be fluent in English,
Hindi and Bengali
·
Must be proficient in MS-Excel.
Should be able to prepare reports in excel for all queries and complaints.
·
Should have good convincing
skills
·
Experience in the
same domain would be an added advantage
·
Should be able to handle both inbound and
outbound calls, generally query calls.
KRA:-
·
providing help and advice to customers using the
organisation's products or services;
·
communicating courteously with customers over
telephone and emails
·
investigating and solving customers' problems
·
handling incoming calls and also making follow up calls
·
dealing with client queries on daily basis
·
handling customer complaints
·
analysing statistics or other data to determine the
level of customer service the organisation is providing
·
Maintaining data in CRM software
and generating reports
·
learning about the organisation's products or
services and keeping up to date with changes
Stipend: Rs.6000/- pm
Duration: 2 months
Interested students are requested to mail their resume at: hr@matrixdirect.in by November 30, 2013
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