URL: www.arw.in / www.cozeva.com
Cozeva
APPLIED RESEARCH WORKS Founded in 2008, Applied Research Works, Inc. (ARW) is a
fastgrowing health information technology and services company with
headquarters in Palo Alto, California. ARW’s flagship product, Cozeva, is
designed to support health plans and systems to manage quality, cost and access
with precision for valuebased health care. EHR (Electronic Health Records)
Support Specialist There is a renaissance going on in health information
technology – it is going through a dynamic phase. Creating, maintaining and
updating Electronic Health Records have become an integral part of the Healthcare
Management System. Electronic health record codes, medical and pharmacy claims
and patientgenerated data have created a demand for EHR professionals. New
customer support services will enable better payment models in this $3 trillion
industry that will require smarter technologies to achieve the Triple Aim of
sustainable costs, higher quality and better care. If you are interested in
healthcare data services and how it impacts our customers, Applied Research
Works India Pvt. Limited might just be the place for you! ARW is aggressively
searching for individuals with excellent technical, analytical and
communication skills along with a good aptitude in written and spoken English
to join our EHR Support Team in Kolkata, India.
ESSENTIAL
FUNCTIONS AND RESPONSIBILITIES As a EHR Support Specialist:
●
You should have outstanding problemsolving skills. ● You will be
troubleshooting issues with doctors, their staff and health plans in
California, New Jersey and Hawaii in the use of our medical record and performance
tracking platform Cozeva ® in realtime via webchat, phone and our ticketing
system. ● You will work closely with our engineering team in the development
and evolution of Cozeva ® and SureMetrics ® by providing feedback received and
resolving issues encountered by our users. ● You should be able to work
effectively with colleagues at all levels. ● You must be able to communicate in
a clear and concise manner with internal and external customers, verbally and
in writing. ● You will work US daytime hours – i.e. IST 6 p.m. to 3 a.m.
Require:
Final year 2016 batch: BA - English,
Mass Communication,
B.Sc - Statistics, Computer Sc
M.Sc – Computer Sc,
Biotechnology, Microbiology
●
Bachelor’s degree is required. Master’s degree is preferred. A degree in
Information Systems/Technology, Health Sciences, BioEngineering/Technology or
other related field is a plus. ● If you do not have a degree in any of the
abovementioned fields, a background/interest and/or aptitude in health
sciences or healthcare is beneficial. ● You should be a quick learner,
analytical thinker and motivated worker. Knowledge of dataintensive programming
(e.g., SQL, R, Python) is an advantage.
CTC:
Rs. 3 lakhs pa + other benefits
WORK
ENVIRONMENT and BENEFITS ARW offers a
competitive salary and performance bonuses. In addition, we offer formal
training, knowledge sharing, and career advancement based on merit. We also
provide free lunch and snacks.
APPLICATION
PROCESS Apply online, or send a cover letter and resume
by email to careers@arw.in with a
subject line beginning with this exact phrase: “EHR Support Specialist.”
Last
date: April 25, 2016
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