SWIGGY

Internship / Job

We're a fast growing VC-backed on-demand start up focused on revolutionizing the food delivery industry. We are made up of unbelievably awesome teams that are synonymous with talent, ambition, smartness, passion, versatility and focus. Hyper-productivity and creativity is what we value most as we build a start-up environment where curiosity is expected and high performance is the norm. Our primary focus is on customer experience – ensuring superfast deliveries and doing this in the most seamless fashion for our customers. We are trying to execute this vision through our smartphone equipped delivery fleet, something which is unique compared to other food ordering platforms. Guided by an app and powered by custom built routing algorithms, we are building up a wondrous network of on-demand food delivery, one city at a time! Between August 2014 and January 2016, Swiggy went from being present in two Bengaluru neighbourhoods to being a formidable force in the food delivery biz in Eightcities-Bengaluru, Hyderabad, Mumbai, Gurgaon, Pune, Delhi, Chennai and Kolkata - across India. Since then, Swiggy has raised close to USD 20 million in Series A and Series B funding and USD 35 Million Dollars in a fresh round of funding this January 2016. If you're talented and think you can handle the adrenaline rush of challenges, we'd love to have you on board. Come join us as we shape the course of online food delivery in the country!

1. DESIGNATION–Account Manager        

Role Description

The Account Manager roles in Swiggy is responsible for growing and managing relationships with restaurants in cities which are already present on the Swiggy platform.

Role Expectations & Responsibilities

·      Revenue generation for Swiggy through converting all relevant restaurants to the standardized commission rates

·      Drive increased revenue through non-commission channels such as Ad product sales

·      Work with partner restaurants to help them build and grow their business through enhanced menu options, reduced edits, identify and solve logistics  issues, etc.

·      Drive and support partner restaurants in adhering to SOP compliance with Swiggy

·      Liaison with partner restaurants to execute new initiatives from Swiggy’s end

BASIC QUALIFICATIONS -

·         Relevant experience of 1-3 years and in the space of partner/account relationship management

·         Graduate in any discipline from a reputed institution

·         Working closely with multiple operations teams to ensure smooth functioning

·         Excellent communications skills, both written and verbal.

·         Vendor management skills

·         Demonstrated ability to communicate and collaborate effectively and work with a team. A “get-it-done” self-starter who not only gets it done quickly and smartly, but delivers a high quality result.

·         Proactive, flexible, and have impeccable follow through. Eagerly take on any tasks that need to be accomplished, keeping an open & positive attitude

2. DESIGNATION–Vendor Manager

Role Description

The Vendor Manageris to take charge and manage the end to end restaurant side of the

marketplace for the city business.

Role Expectations & Responsibilities

·      Manage the on-boarding process for restaurants in a structured and timely manner

·      Work closely with the catalog team to ensure changes communicated by restaurants are completed in a timely manner, thereby maintaining the equity with restaurant owners and consumers

·      Lead a team of associates who would be the one single point of contact with the restaurant partners and would own the relationship.

·      Take charge of critical KPI’s that affect the restaurant’s health as well as ones that ultimately boil down to customer experience.

·      Lead projects that enable Swiggy to streamline business with the restaurants as well as ones

that lead to cost reduction and better unit level economics and Upselling to a select category of restaurants to improve business terms from time to time

BASIC QUALIFICATIONS -

·         Graduate in any discipline from a reputed institution

·         Working closely with multiple operations teams to ensure smooth functioning

·         Excellent communications skills, both written and verbal.

·         Vendor management skills

·         Proactive, flexible, and have impeccable follow through. Eagerly take on any tasks that need to be accomplished, keeping an open & positive attitude

·         Proficient in MS-Office especially Excel

3. DESIGNATION–Sales Intern       

Role Description

The Sales Intern role in Swiggy is responsible for growing and managing relationships with restaurants in cities which are already present on the Swiggy platform.

Job Description:

·         Sign Contracts with restaurants along and handling the inquiries from existing and new clients

·          Gather sales leads from the market and approach restaurants actively, from no star to 5 stars, and get them on board with Swiggy as a partner.

·         Maintaining a strong relationship with restaurant owners and advising them on issues related to the market and offering solutions on the same

·         Reach out to clients, create suitable offers and sign-up corporate users to increase subscriber base.

·         Conduct promotional events / marketing activities to develop new contacts and increase user base

·         Manage the sales administration function, operational performance reporting, streamlining processes and systems wherever possible, and advising senior management on maximizing business relationships and creating an environment where customer service can flourish.

·         Responsible for managing the sales team, developing a business plan covering sales, revenue agreed targets, and promoting the organisation’s presence and expense controls, meeting agreed targets, and promoting the organisation’s presence.

·         Should be able to handle potential clients when on field as the first in command.

·         Being the face of Swiggy in the market and standing up for the values we believe in.

Desired Candidate:

·         Graduate with 1-3 year of experience in similar field.

·         Good working knowledge and experience of e-commerce activities and all online marketing channels

·         A competent decision-maker with the ability to develop, own and build a strategic e-commerce plan for the site.

·         Confident, Pleasing and a go-getter personality

·         Effective communication skills

·         Attitude & Aptitude for Sales

·         Should be a team player, working alongside people from all walks of life.

·         Holds regular meeting with sales staff.

·         Reviews expenses and recommends economies.

·         Leadership and Influencing skills: Identifies builds and uses a wide network of contacts with people at all levels, internally and externally. Achieves a good result through a well-planned approach.

·         Initiative & Flexibility: Recognises the need to adapt to change & implement appropriate solutions. Be able to identify opportunities and recommend/influence for change to increase effectiveness and success on campaigns.

·         Creativity & Initiative: Demonstrate creativity & originality in your work and have the personal drive and initiative to bring about change and help drive the business forward.

Account Manager - 1

    Vendor Manager- 1

    Sales Intern- 3

    Vendor Management Intern- 3

  Account Manager - CTC  3.46,400(Fixed)+1 L(Variable)

  Vendor Manager- CTC 3,46,400 

  Intern: 15000+2200(Food coupons)

    

      Interested students are requested to mail their updated RESUME at:  ashis.roy@swiggy.in by October 25, 2016