INTER GLOBE AIR TRANSPORT LTD

Job Description

Position                      :           Sales Executive

Reporting To                :           Assistant Sales Manager

Band                            :           1

Company                      :           InterGlobe Air Transport Ltd.

Location                       :           Delhi/NCR, Bangalore, Mumbai, Ahmedabad, Hyderabad,                                                        Kolkata

Product                          :            Any IGAT product – International / Domestic

Compensation               :           2.4 lacs p.a.

Purpose:

This position is responsible for meeting the sales target for a region/area as per a beat plan/schedule. Identifying market segments; making sales calls and presentations, formulating sales procedures and implementing them and thereby achieving revenue target by maximizing sales along with the team by promoting travel on assigned product in the specified territory.

Primary Job Responsibilities :

·        Revenue Target: Responsible for achieving set revenue targets by maximizing sales along with the team by promoting travel on assigned product and also by converting other airline travelers on the assigned products.

·        Market Trends: Keep abreast on the latest rules and regulations, market and competitors information. Undertake regular discussions on changing market trends with the reporting Manager.

        •Responsible for monitoring the financial viability of the agents.

·        Cost Control: Ensure cost control critically looking at each expenditure item. Use recycled paper where ever possible to save on stationary cost.

·        Networking: Responsible for ensuring a wide spread market coverage and intelligence network. Identify potential agents and corporate and work toward increasing distribution network of agents and sales.

        •Ensure that the sales calls specified per month are met. Liaison with travel agents and

        thereafter motivate them to sale more of assigned product.

        •Responsible for giving regular and effective timely update to agents/ clients.

·        Customer Satisfaction: Ensure customer satisfaction at all times by providing quality services to meet individual customer needs. Be patient and courteous while handling difficult customers and impart precise knowledge.

·        Ensure that customer queries/ complaints are addressed in a timely and efficient manner.

·        Co-ordination: Undertake close co-ordination with reservations and accounts departments with an aim to ensure better service to the clients.

Knowledge, Skills, Other Abilities :

Required

Education         :           Fresh Graduate 

Other Abilities   :           Confident person having excellent interpersonal and communication skills. Drive for results and initiative is a must.

Desired            :           Course in reservations and ticketing, fares and tariff                             

Key Result Areas :

·        Achieving revenue target by maximizing sales.

·        Deliver quick and efficient customer services to Agents/ customers.

·        Give regular and effective timely update to agents/ clients on reservation/ pricing/ product information.

·        Ensure wide spread market coverage and intelligence network.

·        Cost control.

Interested candidates can send their updated resume with covering letter to Ms. Mehr Sanduja at mehr.sanduja@interglobe.com

Last date: November 28, 2015