WIPRO

Non IT

Digital Workspace Service Desk  is an unique integrated learning programme which offer students the chance to build a remarkable career at Wipro, while pursuing their higher education – EPGDBM (Executive Post Graduate Diploma in Business Management) from one of the premier education institutes in India– sponsored by Wipro. Key features & eligibility details of the programme have been listed below, kindly go through the same

Eligibility : ü  10^th Standard – minimum of 50%

ü  12^th Standard – minimum of 50%

ü  Graduation – minimum 50% or 5.0 GPA as per respective University Guidelines

ü  Admission into EPGDBM degree will be subjected to the prevailing criteria and conditions as defined by the UGC Guidelines at the time of enrollment

Required: Final year 2020 batch

                

B.Com	Bachelor of Commerce
BBA	Bachelor of Business Administration
BBM	Bachelor of Business Management
BMS	Bachelor of Management Studies
BA	Bachelor of Arts
BSc	Economics

Stipend : 1st year STIPEND - 15,712 per month

                 2nd year STIPEND - 17,810 per month

                3rd year STIPEND - 19,910 per month

Service Agreement: 36 months

Process: Group Discussion; Technical Interview; HR Interview

Job Description

• Basic Computer knowledge to troubleshoot desktop, laptop and answering support queries via phone, email, Chat and Web
• Excellent communication skills required as you will work in International Voice Support
• Managing Data and implementing changes, providing employees/Clients with guidance in handling difficult or complex problems or in resolving complaints.
• Responding in a timely manner to service issues, request, and take care of the complete operations.
• Troubleshoot system and network problems, diagnosing and solving hardware or software faults
• Provide support, including procedural documentation & relevant reports
• Support the rollout of new applications and manage many open cases at one time and provide accurate information on IT products or services
• Willing to work in a 24*7 environment (Rotational shifts/5 Days a week)

Other criteria:

• Maximum of 3 years of education gap, if any, is allowed between 10th and graduation.
• Education should be  regular full time only in 10th, 12th & Graduation recognized by the Central/State Government of India.
• All Arrears and backlogs need to be cleared at the time of selection process
• 2019 (Year of passing) candidates should have completed all exams / viva and should not have any pending attendance requirement with the college/university.
• Should be an Indian Citizen or should hold a PIO or OCI card, in the event of holding a passport of any other country
• Bhutan and Nepal Nationals need to submit their citizenship certificate
• Candidates who have participated in any selection process held by Wipro in the last three months are not eligible.
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For registration: https://bit.ly/2RsWuiv

Last date to apply: 29th Feb 2020