Internship / Job
We're a fast growing VC-backed on-demand start up focused on
revolutionizing the food delivery industry. We are made up of unbelievably
awesome teams that are synonymous with talent, ambition, smartness,
passion, versatility and focus. Hyper-productivity and creativity is what we
value most as we build a start-up environment where curiosity is expected and
high performance is the norm. Our primary focus is on customer experience – ensuring
superfast deliveries and doing this in the most seamless fashion for our
customers. We are trying to execute this vision through our
smartphone equipped delivery fleet, something which is unique compared to other
food ordering platforms. Guided by an app and powered by custom built routing
algorithms, we are building up a wondrous network of on-demand food delivery,
one city at a time! Between August 2014 and January 2016, Swiggy went from being present in
two Bengaluru neighbourhoods to being a formidable force in the food delivery
biz in Eightcities-Bengaluru, Hyderabad, Mumbai, Gurgaon, Pune, Delhi, Chennai
and Kolkata - across India. Since then, Swiggy has raised close to USD 20
million in Series A and Series B funding and USD 35 Million Dollars in a fresh
round of funding this January 2016. If you're talented and think you can handle the adrenaline rush of
challenges, we'd love to have you on board. Come join us as we shape the course
of online food delivery in the country!
1. DESIGNATION–Account Manager
Role Description
The Account Manager roles in Swiggy is
responsible for growing and managing relationships with restaurants in cities
which are already present on the Swiggy platform.
Role Expectations & Responsibilities
·
Revenue generation for Swiggy through converting all relevant restaurants
to the standardized commission rates
·
Drive increased revenue through non-commission channels such as Ad
product sales
·
Work with partner restaurants to help them build and grow their business
through enhanced menu options, reduced edits, identify and solve logistics issues, etc.
·
Drive and support partner restaurants in adhering to SOP compliance with
Swiggy
·
Liaison with partner restaurants to execute new initiatives from Swiggy’s
end
BASIC QUALIFICATIONS -
·
Relevant experience of 1-3 years and in the space of partner/account
relationship management
·
Graduate in any discipline from a reputed institution
·
Working closely with multiple operations teams to ensure smooth
functioning
·
Excellent communications skills, both written and verbal.
·
Vendor management skills
·
Demonstrated ability to communicate and collaborate effectively and work
with a team. A “get-it-done” self-starter who not only gets it done quickly and
smartly, but delivers a high quality result.
·
Proactive, flexible, and have impeccable follow through. Eagerly take on
any tasks that need to be accomplished, keeping an open & positive attitude
2. DESIGNATION–Vendor Manager
Role Description
The Vendor Manageris
to take charge and manage the end to end restaurant side of the
marketplace for the city business.
Role Expectations & Responsibilities
·
Manage the on-boarding process for restaurants in a
structured and timely manner
·
Work
closely with the catalog team to ensure changes communicated by restaurants are
completed in a timely manner, thereby maintaining the equity with restaurant
owners and consumers
·
Lead a team of associates who would be the one
single point of contact with the restaurant partners and would own the
relationship.
·
Take charge of critical KPI’s that affect the
restaurant’s health as well as ones that ultimately boil down to customer
experience.
·
Lead projects
that enable Swiggy to streamline business with the restaurants as well as ones
that lead to cost reduction and better unit level
economics and Upselling to a select category of
restaurants to improve business terms from time to time
BASIC QUALIFICATIONS -
·
Graduate in any discipline from a reputed institution
·
Working closely with multiple operations teams to ensure smooth
functioning
·
Excellent communications skills, both written and verbal.
·
Vendor management skills
·
Proactive, flexible, and have impeccable follow through. Eagerly take on
any tasks that need to be accomplished, keeping an open & positive attitude
·
Proficient in MS-Office especially Excel
3. DESIGNATION–Sales Intern
Role Description
The Sales Intern role in Swiggy is responsible
for growing and managing relationships with restaurants in cities which are
already present on the Swiggy platform.
Job Description:
·
Sign Contracts with restaurants along and handling the inquiries from
existing and new clients
·
Gather sales leads from the market and approach
restaurants actively, from no star to 5 stars, and get them on board with
Swiggy as a partner.
·
Maintaining a strong relationship with restaurant owners and advising
them on issues related to the market and offering solutions on the same
·
Reach out to clients, create suitable offers and sign-up corporate users
to increase subscriber base.
·
Conduct promotional events / marketing activities to develop new
contacts and increase user base
·
Manage the sales administration function, operational performance
reporting, streamlining processes and systems wherever possible, and
advising senior management on maximizing business relationships and
creating an environment where customer service can flourish.
·
Responsible for managing the sales team, developing a business plan
covering sales, revenue agreed targets, and promoting the organisation’s
presence and expense controls, meeting agreed targets, and promoting the
organisation’s presence.
·
Should be able to handle potential clients when on field as the first in
command.
·
Being the face of Swiggy in the market and standing up for the values we
believe in.
Desired Candidate:
·
Graduate with 1-3 year of experience in similar field.
·
Good working knowledge and experience of e-commerce activities and all
online marketing channels
·
A competent decision-maker with the ability to develop, own and build a
strategic e-commerce plan for the site.
·
Confident, Pleasing and a go-getter personality
·
Effective communication skills
·
Attitude & Aptitude for Sales
·
Should be a team player, working alongside people from all walks of
life.
·
Holds regular meeting with sales staff.
·
Reviews expenses and recommends economies.
·
Leadership and Influencing skills: Identifies builds and uses a wide
network of contacts with people at all levels, internally and externally.
Achieves a good result through a well-planned approach.
·
Initiative & Flexibility: Recognises the need to adapt to change
& implement appropriate solutions. Be able to identify opportunities
and recommend/influence for change to increase effectiveness and success
on campaigns.
·
Creativity & Initiative: Demonstrate creativity & originality in
your work and have the personal drive and initiative to bring about change
and help drive the business forward.
Account Manager - 1
Vendor Manager- 1
Sales Intern- 3
Vendor Management Intern- 3
Account Manager - CTC 3.46,400(Fixed)+1 L(Variable)
Vendor Manager- CTC 3,46,400
Intern: 15000+2200(Food coupons)
Interested students are requested to mail their updated RESUME at: ashis.roy@swiggy.in by October 25, 2016
