HOI CHOI

 Hoichoi (Video on demand platform) is keen on exploring the possibility of recruiting High Calibre Final Year Graduate Trainees  for Full-time jobs as indicated below.

URL: https://www.hoichoi.tv/

Brief Company Profile:   

hoichoi is an on-demand video streaming entertainment platform for Bengalis worldwide. With an array

of exciting Content choices including Bengali Classics, Blockbusters, Documentaries, Short Films and
Exclusive original web series we aim to be home to the best in Bengali entertainment.
Hoichoi is the digital vertical of SVF Entertainment - a leading Media and Entertainment company in East
India, with 5 National Awards to its credit and capabilities in Film and TV Production, Cinemas,
Distribution, Digital Cinema, Music and New Media.
As we take on the next level of growth, we are on the lookout for passionate and talented people to join
our team, committed to redefining online entertainment for Bengalis globally.

Customer Support - Job Description:

Overview:

Being a “customer first” company, Customer Support division is critical to Hoichoi. This team comprises of enthusiastic, passionate, fun-loving and highly communicative individuals who continuously work towards ensuring a great experience for Hoichoi users at all times.

This is a high commitment role and you will fit right in if you believe in delivering the best of service experience and are passionate about Bengali entertainment.

Job Role:

·         Answer user communication/queries via emails, live chats and calls

·         Ensure minimum turnaround time for resolving user queries & complaints

·         Deliver best in class service in the friendliest and timely manner

·         Suggest process & product improvements based on user feedback

·         Assist the team in reporting & analysis

 

Qualifications:

·         Excellent proficiency in Bengali, English & Hindi

·         Critical thinking and problem-solving skills

·         An understanding of the 'Customer First' principle and committed to consistently delivering high-quality customer support.

 

Additional information

 Why Hoichoi ?

• Work in an exciting environment where you will be constantly learning & sharpening your skill set.

• We are bringing unique stories to Bengali audience at a scale never done before.

CTC:  2.5 LPA

Location: Kolkata

Campus Hiring Process:

Hoichoi will be using Autogram, a Talent Assessment Platform- to shortlist the candidates. 

• The first round will be an Online Assessment on Autogram. 
• Date & Time  :
• Shortlisted candidates will be sent for PI in the company's office.

Students who are interested can register here for Online Assessment :

https://forms.gle/JiYRpmb5qyff3yy8A

Deadline For Registration - 14th January 2020

Date of Online Assessment - 15th January 202