Position: Client Success / Account Management
About DeltaX
DeltaX is a Data-Driven Digital Advertising Platform built for Agencies and Advertisers to optimally buy, track, attribute and report media across search, social media, display RTB, Mobile, Video and other media channels. (www.deltax.com)
Roles and Responsibility:
DeltaX is looking for an enthusiastic person to join its Account Management team - you will work with different partners and are expected to develop and maintain business relationships by serving as an internal advocate and client liaison.
We are looking for a client success manager who possesses a strong drive to learn, is committed, disciplined and loves challenges. Someone who is curious, enjoys learning about new technologies and is able to communicate clearly and effectively.
Roles and Responsibilities
● Serve as the point of contact for assigned accounts, building trust and rapport while identifying areas of opportunity, highlighting best practices, and documenting them
● Manage day to day requests and take lead on calls with partners to understand requirements. And train partner teams on the platform and drive product adoption
● Review the requirements, identifying how it’s supported, taking a consultative approach in helping partners overcome issues and achieve goals
● Own the project end to end and ensure that we're providing the best support. Coordinate with the internal teams where needed to ensure deliverables are on time
● Support the growth team on any prospect client demo calls and presentations as required
Skills & Requirements:
● Strong verbal and written communication, strategic planning, and project management skills
● Ability to multi-task and is self-driven and proactive in nature
● Comfortable working across multiple departments in a deadline-driven environment
● Active team player, self-starter, and multitasker who can quickly adjust priorities
Preferred Qualifications
● Eye for precision and attention to detail
● Strong Aptitude and must be good with numbers and logic
● Excellent analytical, organizational skills and project management skills
● Interest in Digital Marketing is good to have
● Event planning experience a plus
Salary Offered
Stipend: 12k / per month (4 - 6 Months)
Salary: 8L Spread over 2 years
Work Location: Hyderabad, Kolkata, Mumbai and Bangalore
Hiring Process:
- College share the interested student database
- Round 1 : Aptitude Test
- Round 2 : Analytical Test
- Round 3: ATD (Attention to Detail) Test
- Interview : 2 Rounds
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