URBAN COMPANY

 About Urban Company

Vision: to empower millions of service professionals across the world to deliver service experiences at

home like never seen before.

Urban Company is Asia's largest home services platform, present across India, the UAE, Australia,

Singapore and the Kingdom of Saudi Arabia. We help customers book reliable home services – beauty

treatments, massages, plumbing, carpentry, painting, cleaning etc. Since our inception in November

2014, we have expanded to 45+ cities, served over 5 million customers, and onboarded 40,000+ trained

and skilled service professionals.

The Urban Company platform enables these professionals to become micro-entrepreneurs by helping

them in 5 key areas –

Urban Company has always had a structured approach towards partner development and well-being

centered around 4 key pillars: improved earnings, safety net, training and wealth creation. As per the

recently released UC Earnings Index, partners who delivered at least 30 orders a month, earned INR

30,455 per month, with the top quartile of partners earning INR 38,263 per month. Further, according to

the findings of PGA Labs’ Earnings Benchmarking Study, Urban Company partners earn at least 60%

higher net monthly earnings than their offline counterparts while working for considerably fewer hours

(almost 50% less).

Urban Company also offers a safety net to its partners in the form of insurance and access to financial

support. All active partners on the UC platform in India are covered under the Group Life and Accidental

Insurance cover. Some of the key aspects covered under the policy are life insurance (INR 6 lakhs),

disability cover (INR 6 lakhs), accidental hospitalization (INR 70,000), accidental OPD treatment (INR

10,000), among others. A sizable proportion of our India service partner base also enjoys the benefits of

a group health insurance scheme free of cost, which UC is committed to rolling out to more partners

over time.

What are you expected to do?

• End-to-end ownership of select service categories

• Solve for structural problems at a central level to speed up the growth of the category

• Own analytical projects to solve for different types of business problems

• Enable on-boarding of great service professionals in the category

• Institutionalize service delivery norms and set centralized processes for the category

• Collaborate with cross-functional internal partners in marketing, technology and product to

execute multiple category and central level projects

• Work with the marketing team to generate customer requests and improve demand

What are we looking for?

• Sharp and hungry, with consistent record of high performance

• 0-2 years of work experience

• Bachelors mandatory

• Ability to work in an environment that is fast paced, requires solving ambiguous problems and

highly outcome oriented. We will look for candidates who display these characteristics and have

demonstrated that they can lead people and teams to deliver on these lines.

• Hustle and get things done attitude

• While this role involves an element of strategizing, we expect candidates to have an ear to the

ground, get their hands dirty, and solve real problems.

• If deep problem solving at scale, and a fast-paced work environment excites you, we would love

to meet you and talk more!

What we provide:

● An inclusive and diverse environment

● Latest tools and technology to get things done provided by the company

● Health insurance benefits for our employees and their family

● Growth opportunities within UC via our robust internal mobility program

● Competitive salary with bi-annual performance reviews

Making a difference!

Making a difference!

The best part of working at Urban Company is that we are creating a difference, a BIG one, in the lives of

professionals. Watch some inspiring stories of Humans of Urban Company:

● How UC gave wings to Asha’s dreams

● How a year at UC changed Raju’s life

● Meet Bhavya Sharma, India’s first female RO Technician

● How Farid found his will to live again

Founding Team and Investors

Founding Team

a. Abhiraj Singh Bhal: BCG, IIM Ahmedabad, IIT Kanpur

b. Varun Khaitan: BCG, Qualcomm, IIT Kanpur

c. Raghav Chandra: Twitter, University of California Berkeley

Investors

Wellington Management, Prosus Ventures, Tiger Global, Elevation Capital (formerly SAIF Partners),

Accel, Bessemer Venture Partners, Vy Capital, Titan, Steadview Capital and the family office of Mr. Ratan

Naval Tata.

More about us:

● Culture@UC

● Careers@UC

● Inside UC

● Humans of Urban Company

Interested....please mail your RESUME at: arushisawhney.ext@urbancompany.com  within 7 days