IT Help desk - Technical Support Associate (100% voice
- Provide Technical solutions to the external customers
- Awareness of basic networking concepts and technologies.
- Proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
- Understanding of operating systems, Windows 2000/NT/XP, configuration options and Troubleshooting
- Browser Support - Internet Explorer
- Ability to identify basic hardware parts and aware of basic hardware concepts
- User level familiarity with at least one e-mail client - Outlook, Notes etc.
- Skilled in commercially standard software applications and major desktop operating systems.
Job Location: Bangalore, Hyderabad
Shift: Yes (Should be Flexible)
General Skills and Criteria .
• Must have good communication skills
• Must have knowledge on Computer Hardware and Networking concepts
• Must be willing to work in Shifts
Eligibility Criteria: Any Graduate (10+2+3), Any Post Graduates, Diploma
Note: No restriction on percentage.
CTC: Fresher’s - 2 to 2.5 Lakhs (2011 Passout)
Candidates with exp upto 12 Months - 2.5 to 3 Lakhs (2010 Passout with exp)
CAMPUS : will be notify soon......