Tuesday, June 18, 2019

KREDENT

Job Title::  Customer Service Executive

Qualifications: Graduate /Post Graduation in any stream  

Key Responsibilities:
1. Answer calls/wsp professionally to provide information about products and services, take/cancel orders, or obtain details of
complaints.
2. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as
actions,  are taken.
3. Refer unresolved customer complaints to designated departments for further investigation.
4. Follow up to ensure that appropriate actions were taken on customers' requests.
Skills Required:
1.Good communications skills
2.Equity market knowledge
3.Ability to listen and active problem-solving skills
4.Good interpersonal skills
5.Ability to handle the pressure
6.Ability to upsell/cross-sell our other offerings based on the need analysis
7.Ability to ensure minimum turn around time for all query resolution. 
8.Ability to ensure high customer satisfaction 
9.Should have a profound knowledge in Excel
Experience:0 years to 3 years

Location : Kolkata 

Salary: 20k-25k


Job Title: Sales Executive - Stock edge App
Qualifications: Graduate /Post Graduation in any stream  
Job Description
1.Strong cold calling and prospecting skills on the phone and in person
2.Ability to provide clear & effective information via phone
3.Ability to generate walk-ins and create sales pipelines
4. Target oriented approach, as there will be value-based monthly benchmarks that will have to be met
5.Manage and update student database with aggressive follow-up
6.Comfortable in talking to people and also a good listener
  
Skills Required
1. Good communication skills (in Hindi, English & Bengali)
2. Good convincing power
3. Self-motivated and capable of making commitments
4. Setting priorities to deliver results on time
Experience : 0 - 3 Years
Location: Kolkata
Salary: 20k-25k
Job Title: Career Counselor
Qualifications: Graduate /Post Graduation in any stream  
Job Description
1.Should be efficient in handling calls, managing walk-ins, demonstrating right course structure to the candidates and
converting them into admissions.

Skills Required
1.Highly aggressive and target driven mentality.  Should have a voice to communicate with the students.
2.100% fluency in English and Hindi
3.Smart and energetic
Experience :0 - 3 Years
Location: Kolkata
Salary: 20k-25k

Interested students are requested to mail their RESUME to:  career@kredentacademy.com within 7 days

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