INTRASOFT TECHNOLOGIES LTD

URL: www.123greetings.com

IntraSoft Technologies Ltd. was established in the year 1997 and is listed on the NSE and BSE with over 7000 shareholders. Our sales crossed 16 Million US Dollars in the last financial year and we are growing Larger each year.

We own and operate www.123greetings.com,inc  a US based Corporation.

www.123Greetings.com is the world's leading online destination for human expressions reaching 95 million visitors annually. Its offering of over 42,000 ecards across multiple languages covers a mix of 3,000 seasonal & everyday categories. Its presence is ubiquitous with its Mobile App and Mobile Website and Facebook App catering to users on mobile and social media respectively. Its Connect Feature is a relationship management tool enabling users to actively manage their expressions to both personal and professional contacts. It has also introduced 123Greetings Studio, a unique platform for artists, to upload and monetize their own ecards.

Position:  Customer Support Executive

Location: Kolkata

Job Role:

·        Customer Responses:
        Answering all Mails in the customer support software and moving them to respective status.
      Emailing vendors and other third parties for all customer related issues.
      Ensuring that no pending emails of any marketplace is left unanswered
      Ensuring that response metrics are met for all market places.
     Effective Intrateam communication in order to resolve customer issues

Require: 

RQualification: 10+2/3 minimum
      Commerce Background Preferred
       Non BPO Background

Experience:

Minimum 1 year of experience (Fresher’s can also apply)

Understanding and comfort with online communication media.

Educational Requirement:

Any Fresh Graduate (Male Candidates)

Interested students are requested to mail their RESUME at:  olivia.gomes@itlindia.com  with in 7 days