BYJU’S is the world's most valuable ed-tech company (valued at USD 8 Bn) and the creator of India’s most loved school learning app which offers highly personalized and effective learning programs for students in classes 1 -12 (K-12) and competitive exams like JEE, NEET, CAT and IAS.
An Operations Associate (Collections) is responsible for negotiating and securing payment arrangements from customers to honor their account obligation. She/he will also be responsible for maintaining all accurate documents and communicating regularly with the customer, in accordance with the law and company policy, in order to reach a resolution at the earliest.
Requirements :
The final Year 2021 batch B.Com, BMS, M.Com, COP - Marketing & Sales
● Good written and verbal communication
● Strong negotiation and problem-solving skills
● Proven experience as a ‘Collection Specialist’ or a similar role
● High on ethics and adherence to policies
● Knowledge of billing procedures and collection techniques (e.g. skip tracing)
● Familiarity with laws related to debt collection
● Working knowledge of MS Office and databases
● Target orientation
● Graduate (any stream)
Your job responsibilities will include the following:
● Monitor accounts to identify outstanding debts
● Investigate historical data for each debt or bill
● Find and contact clients to ask about their overdue payments
● Take actions to encourage timely debt payments
● Process payments and refunds
● Resolve billing and customer credit issues
● Update account status records and collection efforts
● Reporting of collection activity and accounts receivable
● On-call payment collections
CTC: - Rs. 5/- LPA + Rs.1/- LPA as a Retention bonus
*First 4 months:- Rs.4/- LPA as a trainee ( Graduation is mandatory for the conversion of employment status.)
Preferred Candidates: Multilingual/Regional language knowledge will be an advantage.
Campus (virtual): March 24, 2021 (tentative)
Registration link: https://forms.gle/
Last date: March 16, 2021
No comments:
Post a Comment